Floreay is an independent brand that engaged to bring fashion products to customer. To keep our customers in style, we post new arrivals regularly and offer stylist picks to help shoppers.
Floreay are carefully curate our products and would like to show customers the latest fashions. Our company has own design and manufacturing departments. And customer service team provides full-time service with more than 30 people to solve every customer’s problems. From design to production, to online purchase and customer service will get full attention.
Floreay strives to make every purchase a positive experience. Our top priorities are excellent customer service, quick order processing, and a full set of after-sales policies.
We value your feedback, whether positive or constructive and we are continuously working to improve your shopping experience.
If you are a first-time visitor or long-standing friend, we hope you will have a pleasant shopping experience.
QHow do I know what size to choose?
You can check the handy Sizes Guides on the product page and view our Size Charts for easy reference.
QCan I cancel/make changes to the order I just placed?
It is only possible to make a change to your order within 1 hour of placing it and if the order has not been processed. We process orders very quickly, so changes and cancellations cannot always be fulfilled. You must immediately contact our Customer Care team (within the hour) with your change/cancellation request details included. You are strongly advised to use our Live Chat service on our Contact Us page. This will minimize the processing delay with your order due to the changes being made.
QWhere can I get a coupon?
As a lucky customer, you can receive coupons from the pop-up window.
You will find a variety of coupons in all corners of Floreay with different discounts if you browse carefully.
We will send you personalized coupons on a regular basis if you sign up now.